Welcome to kerkia. These Terms & Conditions ("Terms") apply to the use of the kerkia platform. By opening an account, playing games, or using our services in any way, you are automatically deemed to have accepted these Terms. We therefore recommend reading them in full before you get started.

Important: kerkia is strictly for individuals aged 18 and above. Account registration by minors is completely prohibited, and any such account found will be closed immediately.

1. Eligibility & Registration Requirements

To open an account and use kerkia's services, you must meet the following requirements. While they may seem straightforward, they are strictly enforced.

  • You must be at least 18 years of age.
  • Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
  • All information provided at registration must be accurate and truthful. Providing false or incorrect information may result in account cancellation.
  • Your account must be registered in your own name. Opening an account under someone else's identity or a fictitious name is not permitted.
  • Kerkia may request a copy of your national ID or passport at any time for identity verification purposes.
  • It is your responsibility to keep your account password and login credentials strictly confidential.

2. Account Management

Once you open an account on kerkia, managing it responsibly is your own responsibility. We use the latest security technology to keep your account safe, but kerkia will not be liable for any issues arising from sharing your password or login credentials with others.

Any activity carried out from your account will be considered as having been performed by you. If you suspect unauthorized access to your account, contact customer support immediately. Accounts that remain inactive for an extended period (more than 12 months) may be deactivated, though any existing balance will be retained.

Please note: kerkia will never ask for your password or personal information via email or message. If you receive any such request, it may be a fraudulent attempt.

3. Deposit & Withdrawal Policy

Kerkia supports fast and secure transactions via mobile banking and e-wallets. Some important conditions regarding transactions are listed below:

  • Deposits must be made from a payment method registered in your own name. Deposits from third-party accounts are not accepted.
  • Identity verification (KYC) must be completed before a withdrawal can be processed.
  • Winnings earned with a bonus must meet the specified wagering conditions before they can be withdrawn.
  • Kerkia reserves the right to suspend transactions if there is any suspicion of fraudulent activity or money laundering.
  • Minimum and maximum withdrawal limits are set by kerkia and are subject to change from time to time.
  • Withdrawal processing typically takes 1–3 business days, though additional time may be required if verification is needed.

4. Bonus & Promotion Terms

Kerkia regularly offers various bonuses and promotions. Each bonus comes with its own terms that must be followed. The general bonus conditions are:

  • Each bonus offer has a set expiry date. Any unused bonus will be cancelled once the validity period ends.
  • The welcome bonus is available to new members only and applies to the first deposit exclusively.
  • Bonus funds cannot be withdrawn directly — they become eligible for withdrawal only after the required wagering amount has been completed.
  • If you attempt to claim bonus benefits through multiple accounts, both accounts will be cancelled.
  • Kerkia reserves the right to modify, suspend, or cancel any bonus offer at any time.

5. Gameplay & Fairness Policy

All games on kerkia are regularly audited by independent third-party organizations. Every game outcome is determined by RNG (Random Number Generator) technology, ensuring results are completely random and free from manipulation.

If a technical error occurs during a game, the relevant round may be cancelled and any wagered amount will be refunded. In the event of any dispute over a game outcome, the data recorded in the system will be considered final.

  • Using any software or bots to place automated bets is strictly prohibited.
  • Exploiting game vulnerabilities or bugs for an unfair advantage will result in account suspension.
  • If a progressive jackpot win is determined to have resulted from a technical error, the prize may be voided.

6. Responsible Gaming Policy

At kerkia, every player's wellbeing is our top priority. To keep gaming fun rather than harmful, kerkia provides several tools — deposit limits, loss limits, self-exclusion, and session timers. For more details on how to use these tools, please visit our Responsible Gaming View page.

If you believe you or someone you know may have a gambling problem, please contact our support team right away. We are always here to help.

7. Privacy & Data Protection

Kerkia collects and processes your personal information solely for the purpose of providing our services. We never sell your data to third parties. For more details, please read our Privacy Policy All your information is kept secure through SSL encryption and advanced security technology.

8. Account Closure & Restrictions

Kerkia reserves the right to temporarily suspend or permanently close an account under any of the following circumstances:

  • A serious breach of these Terms & Conditions.
  • Registering with false or inaccurate identity information.
  • Evidence of illegal activity or fraud is found.
  • Operating multiple accounts or abusing bonuses.
  • Upon instruction from law enforcement authorities.

Before closing an account, kerkia will generally give the user an opportunity to provide an explanation. However, in cases of serious violations, action may be taken without prior notice.

9. Right to Amend Terms & Conditions

Kerkia reserves the right to update or modify these Terms & Conditions at any time. If significant changes are made, notice will be provided via your registered email or on the site. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

10. Contact & Dispute Resolution

If you have any questions or complaints regarding kerkia's Terms & Conditions, please contact our customer support team. We are available 24/7 and ready to assist. For general inquiries, FAQ Page All disputes will first be addressed through our internal resolution process.