Important: kerkia is committed to responsible gaming and helps all players stay in control of their gaming habits.

Why Responsible Gaming Matters

Online gaming is a fun and exciting form of entertainment. Like any entertainment, though, it should be enjoyed with boundaries and responsibility. Some players may experience gaming addiction or related issues. kerkia is committed to ensuring every player stays safe, in control, and mentally well. We believe that with the right tools and support, every player can practice responsible gaming.

Our commitment: kerkia only allows users aged 18 and above and enforces strict policies to prevent gaming addiction.

Set Gaming Limits

At kerkia, you can easily set your own gaming limits. These limits reduce your financial risk and keep your gaming habits in check. Every limit takes effect immediately and helps keep you safe.

Deposit Limit

Set a cap on how much BDT you can deposit daily, weekly, or monthly. No financial transactions will be allowed once the limit is reached.

Time Limits

Set a limit on how long you play each day or week. Once the time is up, your account will be locked automatically.

Bet Limit

Set a maximum bet amount per game. This helps you avoid significant losses.

Loss Limit

Set a cap on how much you are willing to lose. Once the limit is reached, gaming will stop immediately.

How to Set Limits

  • Go to your account settings and look for the "Responsible Gaming" option.
  • Select the type of limit you want.
  • Enter the amount or time and confirm.
  • Your limits will take effect immediately and cannot be changed until the designated cooling-off period has passed.

Self-Exclusion & Break

If you feel your gaming is getting out of control, you can temporarily deactivate your account (self-exclusion) or take a break for a set period. During this time, you will not be able to play any games or submit any reinstatement requests.

Self-Exclusion Duration: From 7 days up to as long as you need, including permanent exclusion. Once a period begins, it cannot be ended early.

Long-Term Self-Exclusion

If you decide that online gaming is not right for you, you can permanently close your account. This option is only available through Customer Support and is irreversible.

Recognize the Signs of Addiction

Gaming addiction can develop gradually. If you notice any of the following signs in yourself, it is important to seek help:

  • Playing longer than you originally planned
  • Borrowing money or using savings to fund gaming
  • Hiding gaming-related issues or being dishonest about them
  • Neglecting work, school, or family responsibilities
  • Feeling anxious, irritable, or restless when not gaming
  • Trying to use gaming as a way to cope with stress or emotional problems
  • Strained relationships or social withdrawal due to gaming

Support Resources

If you or someone you care about is struggling with gaming-related issues, do not wait to seek help. kerkia and various external organizations are ready to support you.